Customisation

For small orders, please add your personalisation details in the text box at the checkout. Ensure your information is clearly written and includes as much information as possible to ensure a faster processing time. If you'd prefer, feel free to send your personalisation in email form.

We would advise sending an email, Microsoft Word/Excel document, or Google Doc including all of your required information for items that require more information. For example table plans, place cards and menus.

PLEASE DO NOT SEND YOUR PERSONALISATION REQUIREMENTS VIA SOCIAL MEDIA

Email to: theivycollectionuk@gmail.com

Our designer will create your artwork proofs from the information you provide and email the account linked to your order to confirm. 

All proofs must be approved before they go to print. Please ensure you check your spam folders in the days following your order. If you believe you have not received proofs within five days, contact us immediately.